Explore Our FAQs

We do not have a wait list. All tours are confirmed no later than 9:00am the morning of the tour.

It is always unfortunate to have to cancel a tour. Given the nature of the tour, we cannot offer refunds, but will gladly reschedule your tour for another time.  We will also provide a gift certificate in lieu of rescheduling.

Our minimum age is 12. This policy allows guests to have an enjoyable time while dining on Alaska’s bounty.

You will receive a confirmation email detailing your purchase and the time/location of the tour departure. If you have any questions, please email or call us.

No. The walking area is very small and our guides are happy to help you find your way to your next adventure location.

Juneau is located in the beautiful Tongass National Forest, which is the largest temperate rainforest in the world. We tend to get quite a bit of rain. This is what makes Juneau and Southeast Alaska so beautiful. Locals refer to the rain as “liquid sunshine.” We encourage guests to wear a lightweight rain jacket because rain or shine, we will dine!

All food, a wine pairing, and beer tasting are included. Each tour participant is given a shopping bag with tour information and a bottle of water.

Absolutely! The tour time has been scheduled to allow for some quick shopping at the retail destinations. We even provide you a shopping bag to take back your tasty goodies.

Each tour is designed to provide enough food for a hearty lunch, yet not leave participants so full that they cannot continue enjoying their visit in Juneau. Our goal is to ensure you have a “happy belly”.

Each cruise line has different rules and regulations about bringing food onboard. Any open containers, agricultural products, and items that are not pre-packaged are generally not allowed. We recommend that you check with your ship for policies.

We will try our best to work within your food allergies or restrictions. Seafood and shellfish are served on this tour, as are meats and cheeses.  Please let us know in advance if there are any issues or concerns.

Yes. One tasting has a wine pairing and our final tasting will be locally brewed beer.  For our guests ages 12-20, we will have iced tea or a soft drink available.  A bottle of water will also be provided in each tour participant’s bag.

Juneau is a mountainside city and our tour includes traversing some inclined streets. A few locations are in historical buildings with stairs and no elevators. We encourage participants to gauge their own abilities as to whether these issues will be barriers.

Most definitely! The tour not only includes some great tasting food, but a wonderful insight into the city.  We encourage locals to bring their visiting friends and family along to show off the amazing place they call home.

Yes and thank you!  Imagine you are having a sit down dinner at a fine restaurant. A food tour is similar, except that you’re going to different locations for your meal.  Typical gratuities range from 15 – 20% of the ticket price.

The tour will have stops with restroom facilities.

Give us a call! We may have openings on tours that aren’t listed online. Some tours are for a particular cruise line, but we love to add additional guests when possible. Our direct line is (907) 723-8478.

Yes, all tickets are purchased via our online ticketing service. If you are having difficulty with the online service, please call or email us and we will gladly assist you.

Still have questions?